Email: sales@jthts.co.uk
JTH Technical Services Privacy Policy
Our contact details
Name:JTH Technical services
Address:18 Coppins Grove, Fareham, Hants PO16 9HQ.
E-mail: sales@jthts.co.uk
The type of personal information we collect
Name & Company Name
Email Address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Receiving correspondence from you
Receiving Purchase Orders / Instructions to carry out work from you
We also receive personal information indirectly, from the following sources in the following scenarios:
When entering details into the Website contact form
Cookies and similar technologies (via our Website)
More about Cookies:
A cookie is a small text file which is placed onto your computer or electronic devices when you access our website. Similar technologies include Web Beacons, Action Tag, Local shared objects (‘flash cookies’) and single pixel gifs. Such technologies can be used to track user’s actions and activities, and to store information about them. We use these cookies and / or similar Technologies on this Website.
For example we may use cookies to monitor and / or collect the following information:
Security
Site Rendering Information
Visitor, Statistics & Session tracking
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
In addition, it should be noted that in some cases our cookies or similar technology may be owned or controlled by third parties who will also collect personal information about you.
On the first occasion that you use our website, we will ask whether you consent to our use of cookies. For further information on cookies generally, visit www.aboutcookies.org or www.allaboutcookies.org
We use the information that you have given us in order to provide the service which you require from us, for example to repair a product which may be returned for repair by you. We may share this information with courier companies, this is to enable us to return items to your requested address, in some cases to a particular addressee.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting using the details above.
We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep Correspondence, including Purchase Orders for 5 years. After this, physical data will be shredded (p4 level), electronic data will be deleted.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sales@jthts.co.uk or by mail at the below address if you wish to make a request:
JTH Technical Services Limited
18 Coppins Grove,
Fareham,
Hants
PO16 9HQ
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using the details above, you can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk