© 2018 by JTH Technical Services Ltd, Servicing and Supplier of Tecton Products.

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Website Privacy Policy

This website is operated by JTH Technical Services Limited. We take your privacy very seriously therefore, we urge you to read this policy very carefully because it contains important information about :

Who we are

How and why we collect, store, use and share personal information.

Your rights in relation to your personal information, and

How to contact us and supervisory authorities in the event that you have a complaint

 

Who we are

JTH Technical Services Limited (we or us) collect, use and are responsible for certain personal information about you. When we do so, we are regulated under the general data protection regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purpose of those laws.

 

The personal information we collect and use

a)The personal Information we collect and use

We collect the following personal information that you provide to us:

Name

Email Address

Some examples of when we collect this information include:

When entering details into the Website contact form

b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agree that you:

Shall consent on their behalf to the processing of their personal data

Shall receive any data protection notices on their behalf, and

Shall consent on their behalf to the transfer of their personal data abroad

c) Monitoring and recording communications

We will only monitor emails for the following purpose:

When details are submitted via the Website contact form, this generates an email message which is received by JTH Technical Services. This data will be deleted after 6 months; if however there is on going contact the data will be stored indefinitely.

d) Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic devices when you access our website. Similar technologies include Web Beacons, Action Tag, Local shared objects (‘flash cookies’) and single pixel gifs. Such technologies can be used to track user’s actions and activities, and to store information about them. We use these cookies and / or similar Technologies on this Website.

 

For example we may use cookies to monitor and / or collect the following information:

Security

Site Rendering Information

Visitor, Statistics & Session tracking

Site e-commerce tools

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

In addition, it should be noted that in some cases our cookies or similar technology may be owned or controlled by third parties who will also collect personal information about you.

On the first occasion that you use our website, we will ask whether you consent to our use of cookies. For further information on our use of cookies, please see our Website cookie policy.

For further information on cookies generally, visit www.aboutcookies.org or www.allaboutcookies.org

 

How we use your personal information

We collect information about our users for the following purposes:

The information collected via the web contact form is used to reply directly to the correspondence which is entered by the user into the form.  Any data collected during the use of cookies is for the reasons stated in the section above detailing cookie usage.

Who your information may be shared with

We may share your information with

Law enforcement agencies in connection with any investigation to help prevent unlawful activity. We will not share your personal information with any other third parties.

Whether personal information has to be provided by you, and if so why

No personal information has to be provided to us at any time.

 

How long your personal information will be kept

We will hold your personal information for the following periods:

Name and Email address details which are entered into the website contact form will be kept for 6 months unless there is on-going contact.

These periods are no longer than necessary in each case.

 

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

By filling in the Webform the user is giving Consent

 

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

 

We will also use technological and organisation measures to keep your information secure.

 

We also have procedures in place to deal with any suspected security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee security or integrity of personal data that are transferred from you or to you via the internet.

If you have any particular concerns about your information, please contact us using the details below.

What rights do you have?

Under the general data protection regulations, you have a number of important rights free of charge. In summary, those include rights to:

 

Fair processing of information and transparency over how we use your personal information

Access to your personal information and to certain other supplementary information that this privacy notice is already designed to address

Require us to correct any mistakes in your information which we hold

Require the erasure of personal information concerning you in certain situations

Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine –readable format and have the right to transmit those data to a third party in certain situations.

Object at any time to processing of personal information concerning you for direct marketing

Object to decisions being taken by automated means which procude legal effects concerning you or similarly significantly affect you.

Object in certain other situations to our continue processing of your personal information.

Otherwise restrict our processing of your personal information in certain circumstances

Claim compensation for damages caused by our breach of any data protection laws

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK information commissioner’s office (ICO) on individuals’ rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

 

If you would like to exercise your rights please:

Email, call or write to us

Let us have enough information to identify you

Let us have proof of your identity ( a copy of your driving licence, passport, or a recent credit card/utility bill)

Let us know the information to which your request relates

 

From time to time we may also have other methods to unsubscribe (opt out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received whilst your request is being processed.

 

Changes to the privacy policy

This privacy policy was published on the 22/10/19 and last updated on the 22/10/19.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access the website. We will also attempt to notify users of any change on the website.

 

Contacting us

If you have any questions about this policy, or the information we hold about you, please contact us by:

Email service@jthts.co.uk

Post: JTH Technical Services Limited

186 Main Rd

Fishers Pond

Eastleigh

Hants

SO50 7HG.